Wild Birds Catalog

CUSTOMER SERVICE Thank you for choosing our family! There are 4 convenient ways to place an order with us: 1 Email: csr@highlandwoodcrafterscom 2 Phone: 877-395-3473 3 Fax: 352-732-0463 4 Online: wwwconimarcom TERMS Opening orders require a minimum of $300, credit card required Re-orders $200 Credit terms with credit approval We accept these major credit cards for payment: VISA, Mastercard, American Express, & Discover RETURNS No returns accepted without prior authorization Please contact Customer Service for Return Authorization Number (RA#) Unauthorized returns are subject to a 25% restocking fee [Damages/Errors must be reported to customer service within a timely manner] BACKORDER/CANCELLATIONS Unless otherwise specified, back orders of $50 or less will be canceled Notifications of out of stock or canceled items will be included with shipments SHIPPING Orders ship via FedEx FOB Springfield, TN unless otherwise specified (with freight charges added to your invoice) Shipments qualifying for truck freight will ship least expensive carrier, freight collect If no shipping instructions are provided, we reserve the right to ship least expensive and best method DELIVERY Most orders ship within 5-7 business days CUSTOM PROGRAM Please contact customer service for information regarding our custom products Terms, conditions, and prices are subject to change We reserve the right to alter product designs and/or specifications without notice

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877-395-3473 | www.conimar.com